Zero trust: managed services with Azure Sentinel
A collection of all relevant signals accompanied by a permanent watch by your side to provide smart security analytics for your entire company.
Our know-how
Managed Services
Support in implementing industrialized solutions, maintaining your applications, providing user support and maintaining your environments in operational condition.
Our approach
Factory
Grant access to a Competence Center specializing in a specific domain (BI, O365, Power Platform, etc.) in order to respond promptly to recurring needs. Team expertise and scalability are our major assets.
Third-Party Applications Maintenance (TPAM)
Maintenance of your applications, with service level agreements (SLA) for incident handling and implementation of upgrades.
Support Center
Manage incidents and requests related to an environment while complying with urgency and impact criteria as well as service level agreements (SLA).
Live System Support (LSS)
Maintain Cloud or On-Premises platforms in operational condition via supervision of key elements of the platform. Proactive actions to prevent service interruptions, recurring maintenance operations and curative management of incidents that occur on the platform.
Our offers
Each transformation has its own know-how
Zen Assit’: Managed services for tenants
Level 1 & 2 support for your Office 365 end-users as well as your day-to-day management operations (licenses, maintenance, etc.).
Run2C
Run Offer for your Azure platform covering LSS, governance, and consumption and performance optimization.
Azure Cost Management
Gain visibility into the hosting costs of your environments hosted on Azure, monitor and rebill consumption and identify areas for budget optimization.
Change management factory
Set up an agile unit to respond more promptly to your users’ needs and deal comprehensively with their requests.
Support O365
Handle Level 2 support requests on all Office 365 bricks and assist you in the governance and management of your environment.
Rescue
Standalone IT support package with reassurance from Microsoft Premier Support.
Power Platform factory
Develop solutions around the Power Platform (simple, medium or advanced complexity) or one-off solutions, integrating the concepts of certification and maintenance so as to understand the entire industrialized process.
Our experts
Would you like to join the Exakis Nelite adventure?
Visit our career section to make an on-spec job application, or to apply for one of our vacancies.
We look forward to receiving your application!
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